About us

What's our secret? Great people.

At Blue Icon, we want to be insightful and convenient. We understand the fast-paced world of technology and the frustrations that come with traditional, cumbersome IT service processes. That's why we are refreshingly approachable. We believe that accessing technology support should be as straightforward and seamless as possible. Gone are the days of navigating through convoluted ticketing systems or waiting endlessly for email responses. We prioritise direct communication and rapid response to ensure that your IT needs are met promptly and effectively, without any fuss. Our small team consists of seasoned professionals who are not just experts in their fields but are also dedicated to providing a personalised service experience. We want to employ the latest technologies and innovative practices to ensure your IT infrastructure is not only robust and secure but also aligns perfectly with your business goals.

Julien Vachaud

With over a decade of experience in Customer Relationships, including roles at Canon as well as Google, I am committed to delivering exceptional service and fostering meaningful connections. My dedication lies in ensuring that each customer's journey is as seamless and successful as possible, tailored to meet their unique needs and aspirations. Through attentive support, strategic guidance, and a passion for excellence, I strive to create lasting partnerships that drive satisfaction and long-term success.

Marc Dirrenberger

I am a versatile IT geek with over 15 years of experience in IT and 5 in security. I have good all-round supervisory and technical expertise. I have a proven ability to ensure the smooth running of IT systems and to provide IT services that will improve the efficiency and performance of any company. Extensive practical knowledge of complex systems builds with a strong security mindset, I am also working to get the CISSP certification, which is the gold standard of certification for security professionals.