Backup & Disaster Recovery
Protect Your Business From Data Loss and Downtime
Enterprise-grade backup and disaster recovery solutions that keep your London business running. UK data centres, rapid recovery, and regulatory compliance—so you can focus on growth, not worry.
The Real Cost of Being Unprepared
Data loss and downtime don't just disrupt operations—they threaten your business's survival. UK businesses face increasing risks from cyber attacks, hardware failures, and regulatory penalties.
Ransomware Attacks
UK businesses face a ransomware attack every 11 seconds. The average recovery cost exceeds £1.4 million including downtime, data recovery, and reputation damage.
£1.4M+ average costCostly Downtime
For SMBs, IT downtime costs an average of £8,600 per hour. Extended outages can mean lost contracts, damaged client relationships, and permanent revenue loss.
£8,600/hourRegulatory Penalties
GDPR fines for data breaches can reach up to €20 million or 4% of annual turnover. FCA and SRA have additional requirements for financial and legal sectors.
Up to 4% of revenueHardware Failures
60% of companies that lose their data will shut down within 6 months. Hardware failures, human error, and natural disasters strike without warning.
60% close within 6 monthsComplete Protection for Your Business Data
Our comprehensive backup and disaster recovery solutions combine automated protection, rapid recovery, and UK compliance expertise to ensure your business can withstand any disruption.
UK Data Centres
Your data stays in the UK. Tier 3+ certified facilities with geographic redundancy ensure data sovereignty and GDPR compliance.
Rapid Recovery
RTOs from 15 minutes with instant VM failover. Get back to business quickly with automated recovery procedures.
24/7 Monitoring
Continuous backup monitoring with automated verification. Know your backups work before you need them.
Tested & Verified
Regular DR testing with documented results. Quarterly failover tests ensure your recovery plans actually work.
Comprehensive Backup & Recovery Solutions
From cloud backup to full disaster recovery, we provide the protection your business needs. Explore our services below.
Microsoft 365 Backup
- Exchange Online mailbox protection
- SharePoint & OneDrive backup
- Teams conversations & files
- Unlimited retention options
SaaS Application Backup
- Google Workspace backup
- Salesforce data protection
- CRM & business app backup
- API-based secure backup
Endpoint Backup
- Laptop & desktop protection
- Remote worker data backup
- Automatic background backup
- Self-service file restore
Data Security
- AES-256 encryption at rest
- TLS 1.3 in-transit encryption
- UK data centre storage
- GDPR compliant processing
Server & VM Backup
- Physical server protection
- VMware & Hyper-V backup
- Application-aware snapshots
- Instant VM recovery
Database Backup
- SQL Server backup
- MySQL & PostgreSQL
- Oracle database protection
- Point-in-time recovery
File Server & NAS
- Network share backup
- NAS device protection
- Deduplication & compression
- Granular file restore
Hybrid Cloud Backup
- Local + cloud redundancy
- 3-2-1 backup strategy
- Automated offsite replication
- Air-gapped protection
Instant VM Failover
- 15-minute RTO available
- Automated failover triggers
- No hardware dependencies
- Cloud-based recovery
Orchestrated Recovery
- Predefined recovery runbooks
- Application dependency mapping
- Automated recovery sequencing
- One-click DR activation
Geographic Redundancy
- Multi-site UK data centres
- Cross-region replication
- 99.99% infrastructure SLA
- Data sovereignty compliance
Regular DR Testing
- Quarterly failover tests
- Non-disruptive testing
- Documented test results
- Compliance evidence
Risk Assessment & BIA
- Business Impact Analysis
- Critical system identification
- RTO/RPO definition
- Risk mitigation planning
Recovery Strategy
- Custom recovery plans
- Technology recommendations
- Budget-aligned solutions
- Phased implementation
Runbook Development
- Step-by-step procedures
- Role-based responsibilities
- Contact escalation paths
- Regular plan updates
Training & Exercises
- Staff awareness training
- Tabletop exercises
- Simulated incident response
- Lessons learned reviews
Industry-Specific Protection
We understand the unique compliance requirements and operational needs of regulated industries. Our solutions are tailored to meet sector-specific standards.
Financial Services & Fintech
FCA Compliant Solutions- FCA operational resilience requirements
- Transaction data protection & audit trails
- PCI DSS aligned backup procedures
- 7 year data retention options
Legal Firms
SRA Compliant Solutions- Legal professional privilege protection
- SRA Accounts Rules compliant backup
- Document retention policy support
- eDiscovery readiness & legal hold
Professional Services
Consulting & Agencies- Project data & deliverable protection
- Client IP and confidential data backup
- Collaboration tool backup (Teams, Slack)
- Rapid recovery for deadline-driven work
Our Guarantees & SLA Commitments
We stand behind our service with clear, measurable commitments. These aren't just targets—they're guarantees backed by our SLA.
| Feature | Standard Backup | Our BDR Solution |
|---|---|---|
| Recovery Time | 24-48 hours | As fast as 15 minutes |
| Data Loss Window | 24 hours (daily backup) | 15 minutes or less |
| Testing | Rarely or never | Quarterly with reports |
| Monitoring | Manual checks | 24/7 automated monitoring |
| Cloud App Backup | Not included | M365, Google, SaaS apps |
How We Protect Your Business
Our proven six-step process ensures your backup and disaster recovery solution is designed, implemented, and maintained to the highest standards.
Assessment
We analyse your current infrastructure, identify critical systems, and understand your RTO/RPO requirements.
Design
We create a customised backup and recovery strategy aligned with your budget and compliance needs.
Implementation
We deploy solutions with minimal disruption, configure automated backups, and establish monitoring.
Testing
We verify recoverability with documented test results and validate your disaster recovery plan works.
Monitoring
24/7 oversight with proactive alerting ensures backup success and rapid response to any issues.
Regular Reviews
Quarterly strategy reviews keep your protection aligned with business changes and new threats.
Real Results for London Businesses
"When we were hit by ransomware, Blue Icon had us back up and running in under 2 hours. No data loss, no ransom paid. That's the peace of mind you can't put a price on."— Managing Director, London Financial Services Firm
Financial Services Firm Recovers From Ransomware in Under 2 Hours
Challenge: A 45-employee financial services firm was targeted by a sophisticated ransomware attack that encrypted their file servers and email.
Solution: Our automated backup system had captured data just 12 minutes before the attack. Using instant VM recovery, we restored their critical systems within 90 minutes.
Businesses Protected
Data Under Protection
Recovery Success Rate
Ransoms Paid by Clients
Frequently Asked Questions
Backup is the process of copying and storing data to protect against data loss. Disaster recovery is the broader strategy and set of procedures to restore IT systems and resume business operations after a major incident. Backup is a component of disaster recovery, but DR also includes failover systems, recovery procedures, and business continuity planning.
We recommend testing your DR plan at least quarterly, with a full failover test annually. More frequent testing may be required for regulated industries. Our service includes documented DR testing with detailed reports and recommendations for improvement.
Your backup data is stored in UK-based, Tier 3+ data centres with geographic redundancy. This ensures data sovereignty compliance for UK regulations including GDPR. All data is encrypted at rest (AES-256) and in transit (TLS 1.3).
Recovery time depends on the incident type and your recovery tier. We offer RTOs (Recovery Time Objectives) from 15 minutes for critical systems using instant VM failover, to 4 hours for standard recovery. Your specific RTO is documented in your service agreement.
Our backup and disaster recovery solutions are designed to help you meet GDPR, FCA, SRA, Cyber Essentials, and ISO 27001 requirements. We provide audit trails, encryption, access controls, and retention policies aligned with regulatory requirements.
Yes, we provide comprehensive Microsoft 365 backup covering Exchange Online, SharePoint, OneDrive, and Teams. Many businesses don't realise Microsoft's native retention is limited. We also backup Google Workspace and other SaaS applications.
Our infrastructure is designed with geographic redundancy across multiple UK data centres. If one site experiences issues, your backups remain accessible from the secondary location. We maintain 99.99% infrastructure availability backed by SLA.
Ready to Protect Your Business?
Get a free BDR assessment and discover how we can protect your critical data and ensure business continuity.
- Comprehensive audit of your current backup infrastructure
- Gap analysis identifying vulnerabilities and risks
- Custom recovery strategy with RTO/RPO recommendations
- Clear pricing proposal—no obligation, no pressure