IT That Protects Your Clients
and Your Reputation
Secure, reliable technology for accountants, consultants, architects, and professional services firms across London. Because your clients trust you with their most sensitive information.
Professional Services Requires Professional IT
We understand the unique pressures of running a professional services firm. Your IT should enable client service, not hinder it.
Client Trust is Everything
Your clients trust you with sensitive financial, strategic, and personal information. A data breach doesn't just break the law—it destroys relationships built over years.
Time is Literally Money
Every minute spent wrestling with IT issues is a minute not billed. IT friction reduces fee earner productivity and directly impacts your bottom line.
Reputation is Your Asset
Downtime doesn't just cost money—it damages your professional reputation. When clients depend on you, you need IT that never lets them down.
Compliance is Non-Negotiable
Professional bodies expect appropriate data protection. GDPR isn't optional. Client due diligence questionnaires need confident answers.
Hybrid Work is Standard
Your team works from the office, home, and client sites. They need seamless, secure access to systems and files wherever they are.
IT Should Be Invisible
You didn't start your firm to manage technology. IT should work quietly in the background, not require constant attention and firefighting.
Common IT Challenges We Solve
These challenges are universal across professional services—and entirely solvable with the right approach.
Client Confidentiality Risks
- Sensitive documents shared insecurely via email
- Unclear access controls to client files and matters
- Personal devices accessing firm data without protection
- Risk of data breach damaging professional reputation
- No visibility into who accessed what and when
Productivity Drains
- Slow systems eating into billable time
- Email and calendar issues disrupting client meetings
- Remote access problems when working from client sites
- Software crashes losing work in progress
- IT issues handled by partners instead of experts
Compliance Uncertainty
- Professional body requirements unclear or unmet
- GDPR obligations not fully addressed
- Cyber insurance requirements tightening
- Client due diligence questionnaires difficult to answer
- No documented security policies or procedures
IT Management Burden
- Partners or practice managers handling IT issues
- Inconsistent support from current provider
- No strategic IT planning aligned to firm growth
- Technology decisions made reactively, not proactively
- Staff onboarding takes days instead of hours
Tailored Support for Your Profession
We understand the specific compliance requirements, software ecosystems, and working patterns of different professional services sectors.
Accountancy & Tax
Supporting accountants, tax advisors, and audit firms with secure, compliant IT infrastructure.
Compliance Awareness
Software Expertise
Key Focus Areas
- Making Tax Digital (MTD) readiness
- Secure client portal recommendations
- Audit file protection and access controls
- Practice management software expertise
Management Consulting
Protecting sensitive strategy work and client deliverables for management consultancies.
Compliance Awareness
Software Expertise
Key Focus Areas
- Client deliverable protection
- Secure collaboration with client teams
- Project data segregation
- Proposal and IP protection
Architecture & Design
High-performance IT for architects and designers working with large files and complex projects.
Compliance Awareness
Software Expertise
Key Focus Areas
- Large file handling (CAD, BIM, Revit)
- High-performance workstation support
- Render and processing requirements
- Collaboration with contractors and clients
Surveying & Property
Supporting surveyors and property professionals with mobile-friendly, secure IT solutions.
Compliance Awareness
Software Expertise
Key Focus Areas
- Field device and mobile workforce support
- Property data and valuation security
- Site-to-office connectivity
- Document management for reports
Engineering & Technical
Technical IT expertise for engineering consultancies handling complex projects and large datasets.
Compliance Awareness
Software Expertise
Key Focus Areas
- CAD and technical software support
- Large dataset handling
- Project collaboration across firms
- Intellectual property protection
HR & Recruitment
Protecting highly sensitive personal data for HR consultancies and recruitment agencies.
Compliance Awareness
Software Expertise
Key Focus Areas
- Highly sensitive personal data (GDPR critical)
- ATS and HRIS system integrations
- Candidate data protection
- Reference and background check security
How We Protect Your Firm
Comprehensive IT services designed around professional services priorities: confidentiality, productivity, compliance, and partnership.
Client Data Protection
Comprehensive security measures designed to protect your clients' most sensitive information.
- Encrypted file storage and sharing
- Granular access controls by client/matter
- Secure client collaboration portals
- Data loss prevention policies
- Mobile device management
- Secure document disposal workflows
Productivity & Reliability
IT that works first time, every time—protecting your billable hours.
- Proactive monitoring preventing issues
- Fast helpdesk from people who get it
- Cloud-based systems for anywhere access
- Backup and rapid recovery
Compliance & Governance
Meet regulatory requirements with confidence and documentation.
- GDPR compliance support
- Professional body alignment
- Cyber Essentials certification
- Audit-ready documentation
Strategic Partnership
IT guidance aligned to your firm's growth strategy.
- Quarterly reviews with leadership
- Technology roadmap planning
- Vendor-agnostic recommendations
- M&A technology due diligence
We Know the Tools You Rely On
Deep expertise with the software that powers professional services firms—from practice management to CAD to collaboration.
Accountancy & Finance
Practice Management
Architecture & Engineering
Productivity & Collaboration
Document Management
HR & Recruitment
Support Packages for Professional Services
Structured offerings designed for the needs of professional services firms at different stages of growth.
Foundation Support
Essential IT support for smaller practices
- Unlimited helpdesk support
- Proactive monitoring & maintenance
- Email & productivity suite management
- Basic security (antivirus, MFA, email security)
- Cloud backup for critical data
- Quarterly business reviews
- Business hours support (9am-6pm)
Professional Support
Enhanced support for growing firms
- Everything in Foundation, plus:
- Advanced endpoint protection
- Mobile device management
- Security awareness training
- Compliance documentation support
- Enhanced SLA with faster response
- Dedicated account manager
- Extended support (8am-8pm)
Enterprise Support
Comprehensive support for larger practices
- Everything in Professional, plus:
- Virtual CTO advisory hours
- Cyber Essentials certification support
- Advanced threat protection
- 24/7 critical incident support
- Annual security assessments
- M&A and growth support
The Hidden Cost of Poor IT
In fee-based businesses, IT problems directly impact revenue. Every hour lost to IT issues is an hour that can't be billed. The numbers add up quickly.
Reduced Downtime
Proactive monitoring prevents issues before they impact work
Faster Resolution
When issues do occur, they're resolved quickly by experts
Systems That Work
First time, every time—no repeated problems
ROI typically achieved within the first quarter through recovered billable hours and prevented incidents.
The Real Cost of IT Issues
Most firms see ROI within the first quarter through reduced downtime and faster issue resolution.
Meeting Professional Standards
We understand the IT-related requirements of professional bodies and regulatory frameworks.
Compliance Frameworks We Support
- GDPR and UK data protection
- Cyber Essentials / Cyber Essentials Plus
- ISO 27001 readiness
- Professional Indemnity insurance requirements
- Client-mandated security standards
Documentation We Provide
- Security policies and procedures
- Data processing records
- Incident response plans
- Business continuity documentation
- Staff training records
"Blue Icon transformed our IT from a constant headache to something we don't even think about anymore"
A 25-person accountancy firm in Central London was struggling with unreliable IT, security concerns, and an approaching Cyber Essentials requirement from a major client. We delivered a comprehensive IT overhaul, achieved Cyber Essentials Plus certification, and implemented systems that now run smoothly in the background.
"Partners used to spend hours dealing with IT problems. Now we focus on serving clients while Blue Icon handles everything else. The Cyber Essentials certification opened doors we didn't even know were closed."— Managing Partner, Central London Accountancy Practice
Trusted by Professional Firms Across London
Why Professional Firms Choose Us
We Understand Confidentiality
Security isn't an afterthought—it's foundational to everything we do. Your clients' data is protected.
We Respect Your Time
Fast response because we know delays cost you money. Partner-level service, not call centre frustration.
We Speak Your Language
No jargon—clear communication with partners, directors, and staff. We explain things properly.
We're London-Based
On-site support when you need it, local understanding, and no timezone challenges.
We're Proactive
Problems prevented, not just fixed. We identify issues before they impact your work.
We're CISSP-Certified
Genuine security expertise, not just IT generalists. Real credentials you can trust.
We Plan Ahead
Strategic guidance aligned to your firm's growth, not just reactive support. We're thinking about your technology roadmap so you don't have to.
Questions from Partners & Practice Managers
We take confidentiality extremely seriously. All our engineers sign NDAs, undergo background checks, and follow strict access protocols. We use privileged access management tools that log all activity, and we can work within your existing client matter structures. We understand that in professional services, client trust is everything.
We support accountancy practices, management consultancies, architectural firms, surveying practices, engineering consultancies, and HR/recruitment agencies across London. Firm sizes range from 5-person boutique practices to 100+ person multi-office operations.
Absolutely. We have extensive experience guiding professional services firms through Cyber Essentials and Cyber Essentials Plus certification. Most firms achieve certification within 4-6 weeks. We handle gap analysis, remediation, documentation, and assessment coordination.
We understand that downtime costs you real money. Our professional support package guarantees response within 30 minutes for critical issues. We prioritise based on business impact—if fee earners can't work, that's critical.
Yes, we have deep experience with the software professional services firms rely on—from Xero, Sage, and CCH for accountants, to AutoCAD and Revit for architects, to Bullhorn for recruiters. We understand these aren't just tools; they're how you deliver client work.
Yes, supporting hybrid and remote work is core to what we do. We implement secure remote access, mobile device management, and cloud-based systems that let your team work securely from anywhere—office, home, or client site.
We help you prepare for this scenario so it's less likely to happen. If it does, our incident response procedures kick in immediately. We contain the breach, assess the impact, support regulatory notification if required, and help you communicate appropriately. Prevention is better than cure, which is why we focus heavily on proactive security.
We've handled many transitions from other providers. We work professionally with outgoing providers to ensure smooth handover. We audit your current setup, document everything, and implement improvements gradually to minimise disruption. Your team shouldn't notice the change—except that things start working better.
Yes, we understand professional services work patterns. During busy periods—tax season, year-end audits, project deadlines—we can provide extended support hours. Our Enterprise package includes 24/7 critical incident support, and we can arrange additional coverage for known busy periods.
We understand the IT-related requirements of professional bodies like ICAEW, RICS, RIBA, and CIPD. While we're not compliance consultants, we ensure your IT infrastructure meets the technical requirements these bodies expect, and we can provide documentation to support your compliance efforts.
Protect Your Clients. Protect Your Reputation.
Find out how we can improve your firm's IT security, reliability, and compliance. Free, confidential assessment—no obligation.