Managed IT Services That Keep Your Business Running
Proactive IT support and management for London SMBs. Focus on growth while we handle your technology.
Your Complete IT Department, Outsourced
Managed IT services provide your business with a comprehensive IT team without the overhead of hiring internal staff. We shift the focus from "break-fix"—waiting for something to break before fixing it—to proactive management, ensuring your systems are always optimized, secure, and available.
| Feature | Traditional IT Support | Managed IT Services |
|---|---|---|
| Approach | Reactive (Wait for issues) | Proactive (Prevent issues) |
| Cost Model | Unpredictable (Pay per incident) | Fixed Monthly Cost |
| Downtime | Frequent & Costly | Minimized & Managed |
| Strategic Value | Low (Just fixing things) | High (Business aligned) |
Everything Your Business Needs to Stay Secure and Productive
24/7 Network Monitoring
- Real-time monitoring of servers & endpoints
- Proactive issue detection
- Automated alerts and responses
Help Desk & IT Support
- Unlimited support tickets
- Fast response times (SLA backed)
- Remote and on-site support
Cybersecurity Management
- Endpoint protection and antivirus
- Firewall & patch management
- Threat detection and response
Backup & Disaster Recovery
- Automated daily backups
- Offsite and cloud redundancy
- Rapid recovery procedures
Cloud Services Management
- Microsoft 365 / Google Workspace
- Cloud infrastructure management
- Email security and spam filtering
Strategic IT Planning
- Technology roadmap development
- IT budget planning
- Digital transformation guidance
Compliance Support
- GDPR compliance assistance
- Cyber Essentials certification
- Industry-specific compliance
Software & Hardware
- Licensing and updates
- Procurement and deployment
- Asset lifecycle management
Common IT Challenges We Eliminate
Unexpected Downtime
99.9% uptime with proactive monitoring
Unpredictable IT Costs
Fixed monthly pricing, no surprises
Security Vulnerabilities
CISSP-certified security expertise
Lack of IT Strategy
Strategic planning and roadmaps
Slow Support Response
Guaranteed response times in our SLA
Staff Productivity Loss
24/7 support keeps your team working
Our Proven Process
Discovery & Assessment
We start with a free comprehensive IT audit to identify gaps, opportunities, and analyze your current state.
Custom Solution Design
We create a tailored service package with a transparent pricing proposal and clear SLA definition.
Seamless Onboarding
A smooth transition with zero downtime, complete documentation, and team training on support procedures.
Proactive Management
24/7 monitoring, regular maintenance, health checks, and continuous optimization of your environment.
Strategic Partnership
Quarterly business reviews and technology planning sessions to ensure ongoing improvement.
Flexible Plans to Match Your Needs
Essential
5-20 users
- Business hours support (9am-6pm)
- Network monitoring
- Email security
- Backup management
- Monthly reporting
Professional
20-50 users
- Extended support (8am-8pm)
- Everything in Essential
- 24/7 monitoring
- Advanced cybersecurity
- Priority response
- Quarterly reviews
Enterprise
50+ users
- 24/7 premium support
- Everything in Professional
- Dedicated account manager
- On-site support included
- Custom SLA
- Strategic IT consulting
All plans include onboarding and migration support.
What Makes Our Managed Services Different
CISSP-Certified Expertise
Our team is led by CISSP-certified cybersecurity professionals, ensuring your business gets enterprise-level security.
London-Based Support
Local team who understands UK compliance requirements and can provide on-site support when needed.
Proactive, Not Reactive
We prevent problems before they impact your business, with 24/7 monitoring and automated responses.
Transparent Pricing
No hidden fees, no surprises. Fixed monthly costs that scale with your business.
Fast Response Times
We adhere to strict SLA commitments, ensuring you get the help you need, when you need it.
Industry Specialization
Deep expertise in financial services, legal, and professional services sectors.
Ideal for Growing London Businesses
SMBs (10-50 employees)
Get enterprise-level IT without the enterprise cost.
Startups
Focus on growth while we handle your technology infrastructure.
Established Companies
Upgrade from break-fix to proactive management and strategic planning.
The Business Impact of Managed IT Services
Reduction in IT costs compared to in-house teams
Uptime guarantee keeps your team productive
Average improvement in system performance
Prevention of security incidents
Real Results for London Businesses
Financial Services Firm
50 Employees
Challenge: Frequent downtime and security concerns.
Solution: Implemented 24/7 monitoring and advanced threat protection.
Result: 100% uptime in the last 12 months and zero security breaches.
Read Full Case StudyLegal Practice
25 Employees
Challenge: Inefficient remote work setup and slow support.
Solution: Cloud migration (M365) and dedicated helpdesk.
Result: Seamless remote work capability and 15-minute average response time.
Read Full Case StudyManaged IT Services vs In-House IT Team
| Feature | In-House IT | Managed IT Services |
|---|---|---|
| Cost Predictability | Low (Salaries, training, benefits) | High (Fixed monthly fee) |
| Expertise Breadth | Limited to hired staff | Wide (Team of experts) |
| 24/7 Coverage | Expensive to implement | Included standard |
| Scalability | Difficult & Slow | Flexible & Instant |
Specialized Managed IT for Your Industry
Financial Services & Fintech
Legal Firms
Professional Services
Healthcare
Startups & Scale-ups
E-commerce & Retail
Our Commitment to You
Response Times
- Critical: 15 minutes
- High: 2 hours
- Normal: 4 hours
Guarantees
- 99.9% Uptime Guarantee
- 24/7 Monitoring Coverage
- Monthly Reporting & Reviews
Enterprise-Grade Security for Every Business
CISSP-certified Team
Cyber Essentials Plus
GDPR Compliance
ISO 27001 Aligned
Ready To Switch?
Schedule Your FREE ConsultationManaged IT Services FAQs
Our pricing is transparent and based on the number of users and the level of support required. We offer flexible plans starting from a competitive monthly rate per user. Contact us for a custom quote tailored to your specific needs.
Our comprehensive support includes 24/7 monitoring, unlimited helpdesk access, cybersecurity management, backup solutions, cloud management, and strategic IT planning.
We guarantee fast response times with our SLAs. For critical issues, we respond within minutes. Our average response time is significantly faster than industry standards.
Yes, we provide on-site support for London-based businesses. Our Enterprise plan includes regular on-site visits, and other plans can have on-site support added as needed.
We have a structured onboarding process that ensures a smooth transition with zero downtime. We document your environment, deploy our management tools, and train your team on how to request support.
For critical emergencies, our team is available 24/7. You can reach us via our dedicated emergency hotline for immediate assistance.
Yes, we can support a wide range of hardware and software. During our initial assessment, we'll review your current infrastructure and let you know if any upgrades are recommended.
We offer flexible contract terms. While we recommend a 12-month agreement to see the full benefits of our strategic planning, we can discuss options that work for your business.
Ready to Transform Your IT Infrastructure?
Get Your Free IT Assessment
- Comprehensive audit of your current IT setup
- Identify security gaps and performance bottlenecks
- Receive a custom roadmap and pricing proposal
- No obligation, 100% free consultation